TechRestore Warranty
At TechRestore, we stand behind our work with industry-leading warranties to give you confidence in every repair. Whether you’re replacing a screen, installing a new battery, or opting for advanced board-level repairs, our warranties ensure peace of mind. Below, you’ll find a breakdown of our warranty policies, including coverage for different device types and service levels.
Standard Warranty Coverage
01
Limited Lifetime Warranty – 3rd Party Parts for Mobile Devices
For all TechRestore Certified (3rd party) part installations on cell phones and tablets—including iPhone, iPad, Samsung, and LG—TechRestore provides a Limited Lifetime Warranty against defects in materials and workmanship.
02
90-Day Apple Genuine Parts Warranty
As an Apple Independent Repair Provider (IRP), TechRestore sources Apple Genuine replacement parts directly from Apple. All repairs using Apple Genuine Parts are covered by Apple’s 90-day warranty, which ensures:
- The service will be performed in a competent and professional manner.
- The parts used will be free from defects in materials and workmanship.
For more details on Apple’s official warranty terms, please visit Apple’s Legal Warranty Page.
03
1-Year Battery Warranty
Batteries installed as part of TechRestore’s battery-replacement service are covered by a full one-year warranty against applicable defects in materials and workmanship.
Extended Protection – TechRestore Advanced Care (TRAC)
For added peace of mind, TechRestore offers TechRestore Advanced Care (TRAC)—a protection plan that includes Accidental Damage from Handling (ADH) coverage. This insurance-based plan protects devices from:
- Drops
- Spills
- Accidental breakage under normal use
For full details, please refer to your specific TRAC contract or visit our TRAC Protection Page.
Device-Specific Warranty Coverage
1-Year Desktop & Laptop Repair Warranty
TechRestore provides an industry-leading 1-year warranty on all desktop and laptop repairs, setting us apart from the standard 90-day coverage offered by manufacturers. This warranty covers:
- Any defects in repair work performed
- Any parts replaced during the service
To make a warranty claim, customers must return the device to the original service location, with shipping or delivery costs covered by the customer.
6-Month Board-Level Repair Warranty
TechRestore offers a 6-month limited warranty on all board-level repairs. This warranty covers:
- Any defects in the specific board repair performed
- Any components replaced during the service
Exclusions: This warranty does not cover physical damage , liquid exposure unauthorized modifications , misuse or normal wear and tear
Customers must return the device to the original service location at their own expense for warranty claims.
Liquid Damage Policy
Liquid damage automatically voids any existing warranties due to its unpredictable and extensive effects on internal components. However, if your device has been exposed to liquid, we strongly encourage you to bring it in as soon as possible for assessment. Acting quickly can greatly improve the chances of a successful repair.
TechRestore Limited Warranty & Liability Disclaimer
All warranties provided herein are limited warranties specific to the services and repairs performed by TechRestore. If TechRestore is found to be in breach of this warranty, we will:
- Re-perform the service
- Repair or replace the defective part
- Refund the cost of the service
Limitations & Exclusions – Customers must return their device to the original service location at their expense for warranty claims.TechRestore disclaims all implied warranties, including merchantability and fitness for a particular purpose, unless prohibited by law.TechRestore is not liable for indirect, incidental, or consequential damages, including: Loss of revenue or business opportunities, Loss of data, software, or personal files, Costs associated with data recovery or restoration.
Back Up Your Data Before Service
Back up important files whenever possible before submitting a device for repair. Device failures and some repair procedures may affect stored data, and data preservation cannot be guaranteed.
How to Make a Warranty Claim
If you experience an issue covered under warranty, follow these steps:
Contact TechRestore
Experiencing an issue? Contact us, and we’ll guide you through the warranty claim process to get your device back in action!
Return Your Device
Devices must be returned to the original service location (shipping costs are the customer’s responsibility).
Resolution
If eligible, TechRestore will either re-perform the repair, replace the defective part, or issue a refund based on the terms of the warranty.
For questions or to initiate a warranty claim, please contact us at (502) 398-6456 (Local) | (888) 64-RESTORE (Toll-Free)
or visit your nearest TechRestore service location.
Contact Us
Why Choose TechRestore?
Warranty Coverage That Matches the Repair
Coverage options vary by repair type, parts used, and protection program, giving customers clear support after service.
Apple Independent Repair Provider (IRP)
Manufacturer-supported parts and repair options are available for eligible devices and services.
Tens of Thousands of Repairs Completed – Schools, businesses, and consumers trust TechRestore for reliable, high-quality service.
TechRestore – Repairs Done Right.