TechRestore is proud to have years of Lenovo Certified Experience and decades of Apple Certified experience. These major brand certifications verify that TechRestore is invested in your experience and our staff. It also proves our understanding of the operating systems and core functionality of your devices. Additionally, these certifications help keep us trained on new technology allowing proper troubleshooting, diagnostics, and a quicker resolution.

Let’s be honest, not all machines are worth repairing and we don’t believe you should invest in something blindly, therefore diagnostics are always FREE at TechRestore. This allows us to have an educated discussion concerning your device failure PRIOR to you investing into the device.

Diagnostics provided by a Certified Technician typically take between 24-48 business hours. Additionally, we offer a “Hot Bench” service that will move you to the front of the “Diagnostic Line” for those times where you just can’t wait. To keep our service equitable for all, there is a $50 charge for this service. Ask your associate for further details!

After the diagnostic time (typically 24-48 business hours) a Certified Technician will reach out with their findings, cost to resolve and approximate turnaround time. Some issues can be resolved without parts, others may need to be ordered and both will affect turnaround time. Some effects are also outside of our control like part availability and ship times. When you speak to your technician, they will be able to give you a better idea but typical machines take 5-7 days if parts are needed. Of course TechRestore stocks most Apple iOS parts and many other commonly replaced parts.

TechRestore prioritizes phone repairs over all others. This gives us the ability to fix your phone in about an hour for most issues.

TechRestore loves to fix iPads and we do so for schools across the nation. Due to this volume, our iPad turn around time is typically 2-3 days.

We work on all major device brands such as Dell, HP, ASUS, Lenovo and others. Don’t be shy. Bring us your device and if we can’t answer your questions, we’ll find you someone who can!

With over 50 years experience, we repair all major brands of smartphones including Apple, Samsung, Motorola, and LG.

Yes, no problem, we are here to help!  Just box it all up and bring it in.  One of our Certified Technicians will be able to sort it out and get you fixed up.

Yes you can, give us a call and describe your problem and we will see what we could do for you.

TechRestore is always thrilled to provide assistance and are happy to resolve some of the easier issues at the counter, free of charge. This includes use questions, change in settings or the like. Issues like resets, restores, account issues etc. are more complex and take an increasing amount of time and resources. To complete these, TechRestore does charge a small nominal fee (Typically $25-$40) to cover our costs. Unfortunately at this time we do not offer classes or blocks of time for purchase.

Around here, we like to think that your device still has value after 5 years. We won’t pay you in iTunes gift cards either. As long as the device is an Apple, is no more than 10 years old, and in good working condition, we will not only offer you what Apple would offer, but we’d give you an extra 10% on your trade-in! Once the offer is made, you’ll get paid on the spot.

Unfortunately, we do not purchase devices just for parts. However, if you need to get rid of your device in a safe manner, we will dispose of it properly. We will also ensure that data erasure meets or exceeds all local, state and federal guidelines. A certificate of destruction can be requested for a $20 fee per drive. Volume discounts available.

Your Apple ID is the way that Apple identifies you, tracks your purchases and makes all of your devices work seamlessly together. Every iPhone, iPad, iPod and Mac user needs one (and the best part is, it’s FREE!) If you’ve used the iTunes or App Store, you’ve got an Apple ID.

To ensure your device is properly signed into your Apple ID, go into your iPhone settings. The top of the page should show you a name and an e-mail. That is the specific Apple ID that is attached with that particular device.

No appointment is necessary at TechRestore. We are here for your convenience. We operate on a first-come first-serve basis. We are open Monday through Friday 9 a.m. – 6. P.m. and Saturdays from 10 a.m. – 5 p.m.

TechRestore is proud to offer FREE return UPS ground shipping on all paid repairs. For our EDU customers, we provide free inbound AND return shipping with 3 or more repairs.

You can mail-in anything listed on our site. If you have any questions or your device is not listed please call and our technicians will assist you.

Electronics are complex. Some repairs and upgrades require admin permission to complete. In order to be sure we have addressed all the issues, not just the obvious ones, our techs need to be able to thoroughly test your device before (if possible) and after repair. In most cases, that will require unlocking it. We will NEVER access or share any of your information. We also know there are special circumstances in which you will not be allowed to give us the information needed to do this, and we will work with you if that is the case. This also decreases the chance of undetected issues and repeat visits to fix them. We want you to sing with joy when you get your device back!

No we do not need your SIM card but without it we cannot fully test your device.

It depends. If you are having trouble with an accessory (ie: power supply, monitor, bluetooth device, etc) then please include it when you bring or ship your device. If you have an Apple device, we have chargers, so if charging is not the issue, you don’t need to bring a charger (in fact, please don’t, we’d hate to mix it up with ours!). If you have a PC or Chromebook, we WILL need your charger no matter what. There are many makes and models of PC’s and Chromebook and there’s a different charger for just about every one (we’ll give it back). Still not sure? Contact us with the details and we will give our recommendation about what to include.