We stand behind our repairs. Period.

Every TechRestore repair includes warranty coverage based on the parts and service provided. Some repairs are covered for life.

6 Months

Advanced
Board-Level Repairs

90 Days

Genuine Manufacture Repair Parts

1 Year

TechRestore Certified Battery Replacement

1 Year

TechRestore Certified Computer Parts

Lifetime

TechRestore Certified Mobile Parts

Warranty Coverage

Coverage is based on the parts used and the service performed, listed here from longest to shortest.

Limited Lifetime Warranty — TechRestore Certified Mobile Parts

TechRestore Certified replacement parts installed in qualifying phones and tablets are backed by our Limited Lifetime Warranty.

Lifetime

Phones & Tablets

1-Year Warranty — TechRestore Certified Computer Parts

TechRestore provides an industry-leading 1-year warranty on all desktop and laptop repairs, setting us apart from the standard 90-day coverage offered by manufacturers. This warranty covers:

Any defects in repair work performed
Any parts replaced during the service

1 Year

Desktops & Laptops

1-Year Battery Warranty

Batteries installed as part of a TechRestore battery replacement service are covered by a one-year warranty.

1 Year

Battery Replacement

Genuine Manufacturer Parts — 90-Day Warranty

TechRestore offers repairs using Genuine manufacturer parts from Apple, Samsung, Lenovo, Google, Microsoft and more. Repairs using Genuine manufacturer parts are covered for 90 days from the date of repair.

Lenovo In-Warranty Repairs

Repairs completed under Lenovo’s manufacturer warranty are covered for the remaining term of the original warranty or 90 days from the date of repair, whichever is longer.

90 Days

Genuine Parts

05

6-Month Board-Level Repair Warranty

TechRestore provides a 6-month limited warranty on board-level repairs covering the specific repair performed and components replaced.

6 Months

Board-Level Repairs

Extended Protection – TechRestore Advanced Care (TRAC)

For added peace of mind, TechRestore offers TechRestore Advanced Care (TRAC)—a protection plan that includes Accidental Damage from Handling (ADH) coverage. This insurance-based plan protects devices from:

Drops
Spills
Accidental breakage under normal use

For full details, please refer to your specific TRAC contract or visit our TRAC Protection Page.

Liquid Damage Policy

Liquid damage automatically voids any existing warranties due to its unpredictable and extensive effects on internal components. However, if your device has been exposed to liquid, we strongly encourage you to bring it in as soon as possible for assessment. Acting quickly can greatly improve the chances of a successful repair.

TechRestore Limited Warranty & Liability Disclaimer

All warranties provided herein are limited warranties specific to the services and repairs performed by TechRestore. If TechRestore is found to be in breach of this warranty, we will:

Re-perform the service
Repair or replace the defective part
Refund the cost of the service

Limitations & Exclusions – Customers must return their device to the original service location at their expense for warranty claims. TechRestore disclaims all implied warranties, including merchantability and fitness for a particular purpose, unless prohibited by law. TechRestore is not liable for indirect, incidental, or consequential damages, including: Loss of revenue or business opportunities, Loss of data, software, or personal files, Costs associated with data recovery or restoration.

Back Up Your Data Before Service

Back up important files whenever possible before submitting a device for repair. Device failures and some repair procedures may affect stored data, and data preservation cannot be guaranteed.

How to Make a Warranty Claim

If you experience an issue covered under warranty, follow these steps:

Contact TechRestore

Experiencing an issue? Contact us, and we’ll guide you through the warranty claim process to get your device back in action!

Return Your Device

Devices must be returned to the original service location (shipping costs are the customer’s responsibility).

Resolution

If eligible, TechRestore will either re-perform the repair, replace the defective part, or issue a refund based on the terms of the warranty.

For questions or to initiate a warranty claim, please contact us at (502) 398-6456 (Local) | (888) 64-RESTORE (Toll-Free)
or visit your nearest TechRestore service location.

Warranty FAQ

Claim requirements, exclusions and the fine print, all in one place.

How do I return my device for a warranty claim?

To make a warranty claim, customers must return the device to the original service location. Shipping or delivery costs are the customer’s responsibility.

What isn’t covered by the board-level repair warranty?

The board-level repair warranty does not cover: Physical damage Liquid exposure Unauthorized modifications Misuse Normal wear and tear Customers must return the device to the original service location at their own expense for warranty claims.

Does liquid damage void my warranty?

Yes. Liquid damage automatically voids any existing warranties. If your device has been exposed to liquid, bring it in as soon as possible for assessment.

What happens if my repair is covered?

If eligible, TechRestore will re-perform the service, repair or replace the defective part, or refund the cost of the service.

What does my TechRestore repair warranty cover?

We cover defects in our repair work and replaced parts or components. Desktop and laptop repairs have a 1-year warranty; board-level repairs 6 months, eligible TechRestore Certified mobile parts have a Limited Lifetime Warranty; Apple Genuine Parts repairs have a 90-day Apple warranty; and replacement batteries have a 1-year warranty.

What is not covered by my repair warranty?

Our repair warranty does not cover accidental or physical damage, such as cracked screens, drops, liquid damage, misuse, unauthorized modifications, or normal wear and tear. It also does not cover lost data, software, personal files, or other indirect losses.

What if my device is damaged after the repair?

New damage after a repair is generally not covered by our standard warranty, including drops, cracks, liquid, or misuse. If you have TRAC, certain accidental damage may be covered under your protection plan.

How do I return my device for a warranty claim?

To make a warranty claim, customers must return the device to the original service location. Shipping or delivery costs are the customer’s responsibility.

What isn’t covered by the board-level repair warranty?

What happens if my repair is covered?

If eligible, TechRestore will re-perform the service, repair or replace the defective part, or refund the cost of the service.

What does my TechRestore repair warranty cover?

What is not covered by my repair warranty?

What if my device is damaged after the repair?

Is liquid damage covered under warranty?

No. Liquid damage is not covered by our standard repair warranty. If your device is exposed to liquid after the repair, the existing warranty may be void because liquid can affect internal components and cause additional problems.

What if someone else repairs or opens my device after TechRestore?

Our warranty does not cover work performed by another repair provider. If someone else opens, modifies, or repairs your device after we service it, the warranty may no longer apply.

What if I am having a different problem than the one TechRestore repaired?

Our warranty covers the repair we performed and the parts involved in that repair. If your device develops a separate or unrelated problem, it may not be covered under the original warranty and may require a new diagnosis.

Do I need to bring my device back to TechRestore for warranty service?

Yes. Warranty service needs to be handled through us and, where applicable, the original service location. If you cannot visit us, contact our team first for instructions before shipping your device.

What happens if my repair is covered under warranty?

If we determine that your issue qualifies for warranty coverage, we may redo the repair, repair or replace the defective part, or refund the applicable service cost, depending on the warranty terms for your repair.

Does my warranty start over if TechRestore performs warranty service?

No automatic warranty restart is specified in our current public warranty terms. Your original warranty period continues according to the coverage that applied to your repair unless we provide different terms for your specific service.

Does manufacturer warranty coverage work differently?

Yes. Manufacturer warranties follow the manufacturer’s own terms and coverage rules. When we are an authorized service provider for a manufacturer, we can handle eligible warranty repairs according to that manufacturer’s requirements.

What if my Lenovo is still under the manufacturer warranty?

If your Lenovo is still under its manufacturer warranty, we can handle eligible Lenovo warranty repairs through our authorized service process.

Who pays shipping for a warranty claim?

The customer is responsible for the shipping or delivery costs when returning a device to us for a warranty claim. Our warranty page specifically states that customers must return the device to the original service location at their own expense.

What is TechRestore Advanced Care (TRAC)?

TechRestore Advanced Care (TRAC) is an optional protection program available to qualifying education clients that provides coverage for accidental damage, including drops, spills, and accidental breakage. Coverage is subject to the terms of the client’s TRAC agreement.

Is liquid damage covered under warranty?

What if someone else repairs or opens my device after TechRestore?

Our warranty does not cover work performed by another repair provider. If someone else opens, modifies, or repairs your device after we service it, the warranty may no longer apply.

What if I am having a different problem than the one TechRestore repaired?

Do I need to bring my device back to TechRestore for warranty service?

Yes. Warranty service needs to be handled through us and, where applicable, the original service location. If you cannot visit us, contact our team first for instructions before shipping your device.

What happens if my repair is covered under warranty?

Does my warranty start over if TechRestore performs warranty service?

Does manufacturer warranty coverage work differently?

What if my Lenovo is still under the manufacturer warranty?

If your Lenovo is still under its manufacturer warranty, we can handle eligible Lenovo warranty repairs through our authorized service process.

Who pays shipping for a warranty claim?

What is TechRestore Advanced Care (TRAC)?

Loved by Louisville Local Customers.

      
 Excellent4.7344 reviews
 4.7
 Excellent344 reviews
  Write a review 
 
 
 
    
 
 
      Posted on Google  
   
   YuriDraws 101 
 5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I had a horrible experience with another repair shop but TechRestore was like an angel compared to that! They are still fixing my laptop but their employees are nice and they were immediately open to fixing my water damaged laptop, 5–stars to them!
  
 
     Posted on Google  
   
   Milton Tyree 
 7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I was seeking a way to bring my old bondi blue iMac G3 back to life. Jeff and others at TechRestore went to extraordinary lengths to diagnose the problem. I very much appreciate their expertise as well as their customer service and kindness.
  
 
     Posted on Google  
   
   Savannah Harris 
 11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Everyone was very professional and knowledgeable. Matthew did a great job helping me out. I'd recommend this place for anyone's tech needs. Thank you tech restore.
  
 
     Posted on Google  
   
   Evan Embry 
 13 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Yazaan was extremely helpful!
  
 
     Posted on Google  
   
   meemaw 
 20 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Im impressed with their rapid services and i want to thank the tech yazan who fixed my iphone se. Its now in mint condition and this place is awesome for tech.
  
 
     Posted on Google  
   
   Enas Hamid 
 24 days ago
 
 
 Trustindex verifies that the original source of the review is Google. **One of the greatest experiences I’ve had\!**

I want to give a huge thank you to **LaRico at TechAreStore** for going above and beyond to repair my computer and, most importantly, **save all of my important data**\. I was extremely worried that I might lose everything, but LaRico was knowledgeable, patient, professional, and truly took the time to make sure my computer was properly taken care of\.

LaRico didn’t just fix my computer — **he saved my computer and my data\!** 🙌 I’m incredibly grateful for his expertise and the care he put into helping me\.
  
 
     Posted on Google  
   
   Mary Frick 
 25 days ago
 
 
 Trustindex verifies that the original source of the review is Google. John helped me at the tech restore store- he was patient kind and help with my problem. I appreciated that very much. I will come back to the store whenever I have another phone problem.
  
 
     Posted on Google  
   
   Yandy Navarro 
 26 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I went to this store because my phone was not powering on. The technician Yazzan was very helpful and professional in detecting the issues with my phone. I have no complaints about this store at all, as the technicians are very professional in doing their jobs, especially Yazaan.
  
 
     Posted on Google  
   
   Gina Stipo 
 26 days ago
 
 
 Trustindex verifies that the original source of the review is Google. +0
LaRico was fabulous!  I came in to get an iPad screen repaired and ended up buying a surface pro and a new iPad!  I’ll be back I’m sure, so glad to have tech support!
  
 
     Posted on Google  
   
   Kendra Winder 
 27 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great place friendly people and thanks to Yazan my iPhone repair men. Thank you all so much for your quick service. 🫠

Contact Us

Why Choose TechRestore?

Warranty Coverage That Matches the Repair

Coverage options vary by repair type, parts used, and protection program, giving customers clear support after service.

Apple Independent Repair Provider (IRP)

Manufacturer-supported parts and repair options are available for eligible devices and services.

Tens of Thousands of Repairs Completed

Schools, businesses, and consumers trust TechRestore for reliable, high-quality service. TechRestore – Repairs Done Right.

We stand behind our repairs. Period.

6 Months

90 Days

1 Year

1 Year

Lifetime

Warranty Coverage

Limited Lifetime Warranty — TechRestore Certified Mobile Parts

Lifetime

1-Year Warranty — TechRestore Certified Computer Parts

1 Year

1-Year Battery Warranty

1 Year

Genuine Manufacturer Parts — 90-Day Warranty

Lenovo In-Warranty Repairs

90 Days

05

6-Month Board-Level Repair Warranty

6 Months

Extended Protection – TechRestore Advanced Care (TRAC)

Liquid Damage Policy

TechRestore Limited Warranty & Liability Disclaimer

Back Up Your Data Before Service

How to Make a Warranty Claim

Contact TechRestore

Return Your Device

Resolution

Warranty FAQ

How do I return my device for a warranty claim?

What isn’t covered by the board-level repair warranty?

Does liquid damage void my warranty?

What happens if my repair is covered?

What does my TechRestore repair warranty cover?

What is not covered by my repair warranty?

What if my device is damaged after the repair?

How do I return my device for a warranty claim?

What isn’t covered by the board-level repair warranty?

What happens if my repair is covered?

What does my TechRestore repair warranty cover?

What is not covered by my repair warranty?

What if my device is damaged after the repair?

Is liquid damage covered under warranty?

What if someone else repairs or opens my device after TechRestore?

What if I am having a different problem than the one TechRestore repaired?

Do I need to bring my device back to TechRestore for warranty service?

What happens if my repair is covered under warranty?

Does my warranty start over if TechRestore performs warranty service?

Does manufacturer warranty coverage work differently?

What if my Lenovo is still under the manufacturer warranty?

Who pays shipping for a warranty claim?

What is TechRestore Advanced Care (TRAC)?

Is liquid damage covered under warranty?

What if someone else repairs or opens my device after TechRestore?

What if I am having a different problem than the one TechRestore repaired?

Do I need to bring my device back to TechRestore for warranty service?

What happens if my repair is covered under warranty?

Does my warranty start over if TechRestore performs warranty service?

Does manufacturer warranty coverage work differently?

What if my Lenovo is still under the manufacturer warranty?

Who pays shipping for a warranty claim?

What is TechRestore Advanced Care (TRAC)?

Loved by Louisville Local Customers.

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Why Choose TechRestore?

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