What is the Safeware Protection Plan?
Safeware Protection Plan is a hardware warranty including accidental damage protection to cover drops, liquid damage, and more – up to the cost of the machine.
What does it protect me from?
Accidental Damage from Handling, also known as ADH, is defined as an unexpected and unintentional external event, resulting in physical damage to the covered product. Examples of ADH include, but are not limited to drops, falls, cracked screens, liquid spills, and liquid submersion.
How are claims handled?
Drop Off: You can bring your device to our Authorized Service Provider. Covered Products will be taken care of for you hassel free! There are no deductibles or hoops to jump through. Just make sure you have registered your Safeware and leave the rest up to us.
Ship-In: You can ship your device to our local Authorized Service Provider. Covered Products will be taken care of for you hassel free! There are no deductibles or hoops to jump through. Just make sure you have registered your Safeware and leave the rest up to us.
If you you have any questions about your Safeware Insurance Policy or the claims process, call their product protection specialists at 800-800-1492 or visit their FAQ page.