Greetings!
Here we come! Our world tour has just started and we are coming to a town near you. TechRestore has enjoyed incredible success since our inception in 2004, a testament to our team of technicians, customer service reps, salespeople, marketing folks, designers and not to mention my big mouth. :-0 It's great when you enjoy your work so much that you can't stop talking about it. Except when it starts to drive your friends crazy, which is when you reign yourself in and you come to the shocking realization that not everyone is as excited about taking apart a MacBook Pro Unibody/iPhone/PSP (enter name of shiny new tech toy here), incredible as that may seem. ;-)
We started TechRestore with a simple premise - do things better than we had ever done before. Our team had been working together for years prior to launching TechRestore, developing procedures and methods for repairs and upgrades that we knew we could do even better, faster, stronger.... So, we gathered up the best of the best and started a brand new company - and what a warm welcome we received. Within just a few months we had surpassed our expectations, our projections and we had happy clients throughout the United States telling their friends about TechRestore. We began receiving strange emails from customers with words like "Love, incredible, excellent, wonderful, impressed, great," you get the idea. My favorite all time customer comment came from Shari Bernhardt who told her friends that she was "In love with a company called TechRestore". It doesn't get much better than that.
So, we knew we were onto something and we kept working hard to earn your trust and your business for life. There's been a lot of "firsts" that we are very proud of since our inception. Here's a few highlights:
First overnight flat-rate LCD repair service for Mac laptops - March, 2005
- First iPod hard drive upgrade program - March, 2005
First overnight power supply repair program for Macs - May, 2005
First lifetime battery replacement service for iPods - June, 2005
First (and only) free overnight pickup service for repairs - August, 2005
First overnight 160GB hard drive upgrade for Mac laptops - January, 2006
First overnight Sony PSP repair service - April 5, 2006
First overnight flat-rate screen replacement for MacBook systems - July, 2006
First glossy screen upgrades for PowerBook systems - September, 2006
First data recovery service with prices based in reality - January, 2007
First Apple TV hard drive upgrades - March, 2007
First repair center to offer 2000+ local drop-off locations - September, 2007
First 500GB overnight drive upgrade for Mac laptops - June, 2008
First (and only) Matte Finish Upgrade for MacBook and MacBook Pro systems - January, 2009
First overnight glass replacement for MacBook Unibody - March, 2009
First overnight $99 iPhone screen repair service - March, 2009
First 500GB 7200RPM drive upgrade for Mac laptops - May, 2009
and more....
By now your eyes are probably glazed over, so if you are so inclined, you can view our "page of firsts" here. I am extremely proud of our team and all that we have accomplished - and I'm thrilled to announce the official launch of our latest endeavor, TechRestore Canada! We have been working on the details and logistics for the last few months and this week it became official, TechRestore Canada is receiving repairs each day and spreading joy across the Great White North to Mac, iPod, iPhone and PSP owners. We'll have more expansion news for you soon, in the meantime, here's the press release the went out earlier this week for TechRestore Canada:
Concord, California. August 18, 2009
TechRestore, an award winning Mac, iPod and iPhone repair center opens TechRestore Canada location to provide overnight repair services to clients throughout Canada.
TechRestore, the proven leader in Overnight repair services for Apple MacBook, MacBook Pro, PowerBook and iBook laptops as well as iPhone, iPod and Sony PSP systems announced today that they have begun offering nationwide repairs for their customers located in Canada. The TechRestore Canada repair center is now open for business and repairs are coming in daily from all areas of Canada. Repairs are completed within 24-hours of receipt to their repair center, located in Abbotsford, B.C. The new TechRestore Canada repair center is staffed with Apple Certified technicians that have been helping customers with their repair skills for years.
"TechRestore has performed tens of thousands of overnight repairs for our customers in the United States," said Shannon Jean, Founder and President of TechRestore, Inc. "We have a very loyal following in Canada and we are excited to be able to offer our clients a fast, easy and trusted repair solution for their Mac, iPhone, iPod and PSP repairs from within their own country, with no customs hassles or extended shipping delays."
TechRestore Canada is accepting repairs immediately and is fully staffed with certified technicians that are performing repairs on all models of Mac laptops, iPods, iPhones and Sony PSP gaming systems.
"We are thrilled to bring TechRestore's unique service to a Canadian audience," said Aaron Attwater, General Manager for TechRestore Canada. "We love Apple products and being Apple users ourselves, we enjoy being able to breath new life back into them so that our clients can continue to enjoy them. We're committed to the same level of service and practices used at TechRestore USA and we look forward to helping you with your next repair."
Canadian repairs can be scheduled online at http://techrestorecanada.com or by calling 1-888-384-5613
There's a new drive in town!
We took the wraps off of our brand spankin' new 750 Gigabyte Overnight hard drive upgrade for MacBook and MacBook Pro Unibody systems this week! This incredible new drive is also compatible with all 17" MacBook Pro systems and the 13" & 15" MacBook Pro Unibody models. Our Engineers have been testing this new Western Digital drive and they love it.
This hard drive replacement is compatible with all MacBook and MacBook Pro Unibody systems (2008 & 2009 models) and 17" MacBook Pro systems (2006, 2007, 2008). Service includes installation of a brand new drive within 24-hours of our receipt of your Mac, data transfer and Free return shipping.
Quick Answers to Common Questions - AKA, stuff you should know:
We only use brand new, never refurbished hard drives from manufactures such as Hitachi, Seagate, Toshiba and Samsung. All of the drives we install come with a 3-5 year warranty against defects.
We provide you a full 1-year warranty on labor and drive replacement. Beyond the 1-year period we will assist you with getting the drive replaced directly from the manufacturer during their 3-5 year warranty should you need it.
In over 10 years of installing hard drives into Mac laptops, we have never had a manufacturer warranty declined due to our service. Of course, the manufacturer will not provide warranty service on the drive that we install in your system - we'll take care of that for you.
We will return your old hard drive to you. You can have us install your old drive in an external USB or FireWire enclosure, or just gt your bare drive back for.
When you receive your Mac back and start it up, your system will be exactly as you shipped it to us, only with the larger hard drive installed. All your applications, preferences, documents, etc.. will be exactly as they were before.
The new 750 Gigabyte upgrade service is available today with a price of just $299!
Future Shock
If you haven't seen it on Facebook or on our podcast yet, I've got a fun video for you, this week: 215 iPod nanos getting knocked over like dominoes!
If you like the video, don't forget to rate, comment and share (on Facebook, MySpace etc.) If you don't like it, rate and comment anyway! Also, you can download HD quality .mov files and iPod video versions at our downloads page.
The first time I set them up, there were a few iPods that didn't stand up straight without wobbling. I eliminated a most of them but, just as I was finishing, with only a handful of iPods left to place, one 
wobbly nano fell over and started the whole thing going! I dashed ahead of the collapsing iPods like Superman rushing to stop a speeding train, but my preemptive strikes only set more iPods to falling over. I really wish that I had gotten video footage of that, as it probably would have been wildly popular on YouTube!
Continuing my mission to 'bring the fun,' I have a desktop image of iPod dominoes as well as a 3D video screen saver for ya.
Enjoy video loops of tumbling iPods amid a shower of virtual sparks! Download your free Mac screen saver here.
Note: In spite of the fact that these iPods look brand new, they were all non-operational units destined for recycling, so I could risk scratching them without the worry of owing Shannon $32,000!
Enjoy!
Brian Northway
TechRestore Designer
Weekly Specials
Click here for the deals! Enjoy discounts on repairs for Macs, iPhones and more. Get your kids dialed in with the lowest priced MacBook and MacBook Pro systems on the planet!
The coupons are valid through 8/28 at Midnight Pacific Time. Order via the links or give us a call at 1-888-572-7372.
Labels: desktop image, domino, immersive video, iPod nano, screen saver, specials
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