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Thursday, April 16, 2009

 
Things I Know Are Ture

Greetings!

There have been times in my life where I felt I was leaving the ground. Moments that impacted me in dramatic ways, marked me and molded me into who I am today. Simple things, really - a smile from one of my kids, a shared thought with my wife that scared us, it was so psychic. Complex things as well - sitting up all night in the hospital room, Renee asleep, chatting with my Mom while we waited for Skylar to make her entrance. Watching Ethan leap for a soccer ball, stop a goal and lose a tooth at the same time (should I be happy, proud, concerned? All three). Sad things can begin moving me off the ground as well - seeing the outpouring of emotion from friends and family at my Dad's wake, losing Roman, the BDDOE (Best Damn Dog on Earth) - powerful things, even in the sadness they represent.

In business, there are times when I get to feel like I am defying gravity as well. Seeing my first company sign go up on a commercial building (945 sq ft!), hiring my first employee (Colleen), first time I had a customer tell me they loved my company, defying the odds and knowing you have had a positive impact on hundreds of employees, building our first website and watching the visitors trickle in, our first MacWorld Expo exhibit, on and on. It's pretty easy to find the fuel needed to leave the ground at TechRestore. Particularly when you receive customer feedback like this:

And I promise, I did not add a single exclamation point to this:

I am so glad I found TechRestore!!!! Your services are very professional and you take the stress out of the entire process!! Having our PSP fixed was soooooo easy and so fast!! I will definitely refer you to friends and family. If we need other services in the future I wouldn't think about using anyone else!!!! Thanks so much for being so AWESOME!!!!!!

Patricia Rocco / Tucson, AZ


Here's a couple that really got me floating recently:

Shannon, I have always been surprised and delighted by the service I have received, and the quality of the goods I've purchased.

I just want to say thanks for the way you treat your customers - it makes recommending you a pleasure. And I do so daily! I work for a

certain fruit company as a "brainiac" - if you notice a spike in customers from Northeastern MA, I might've had something to do with.

I'm not fishing for anything - I just wanted to say thanks for being one of the good guys!

Mikeal St. Ayre / Lowel, MA

-

Oh my GOSH!! Thank you so much!! This is the best service I have ever received on ANYTHING!! I am so happy with your unbelievable turnaround. I will tell the world about techrestore.com!

Lauree Mills-Mooney / Petal MS


And one of my all time favorites, short and to the point:

I am in love with a company called TechRestore!

Shari Barnhart / Hudson, FL


So, why do I bring this up today? Well, we are coming up on another important milestone that is sure to get my feet off the ground: 50,000 repairs completed within the last 5 years - as we get closer to that number, we'll be celebrating with you here each week in the Special News. We're thrilled to be reaching this number and we could not have done it without your support. Thank you!


Overnight MacBook Pro Unibody Glass Replacement


Yes, I know we have been talking a lot lately about glass. We have been immersed in developing the glass replacement services for the Unibody MacBook and MacBook Pro systems for so long now, I feel like a windshield repair tech. ;-)

But, getting this glass business figured out is important for all of us Mac users who need a quick repair when our Unibody glass breaks. Glass is good, glass is easily recyclable and many people love the depth of color you get when looking at the glass encased MacBook and MacBook Pro LCD screen. So, with that in mind, I am very pleased to announce that we have begun offering a flat-rate glass replacement service for the MacBook Pro 15.4" Unibody systems! You can now save hundreds of dollars off the price of a complete screen replacement if you break your Unibody glass.

Our flat-rate price of $349 includes the replacement glass, professional installation by a highly trained technician, a 1-year warranty and Free shipping.

Learn more and order here


The Specials

Release the deals! You can use the coupons here when ordering online or via phone. Click the links below or call 1-888-572-7372 to get help via the phone. The coupons are valid through 4/22 at Midnight PT. Meet you back at the bottom of the deals for this week's website pick.

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