It's been a fantastic week exhibiting at MacWorld Expo!
We've seen a record number of people coming by the booth each day and one of the most popular items we are displaying is the Glossy to Matte finish screen replacement service for the 15-inch MacBook Pro Unibody models. We have our prototype at the show, and it's incredible how many people have come by to thank us for coming out with this service. Seems like there's a large population of MacBook Pro users that don't like using that shiny screen.
Once we got mentioned by MacWorld magazine, where their reviewer said "Personally, I feel like the TechRestore guys do a better job with their matte treatment than Apple did" , our phones started ringing off the hook for this new service. If you can't get to the show to see the samples of the MacBook Pro with a non-shiny screen, here's some quick answers to some common questions that have come up:
What does the screen replacement include?
In order to replace the super-shiny screen with a traditional matte (anti-glare) screen, we remove the glass screen cover (you know, that mirror-like glass you have been seeing your reflection in), then we remove the glossy LCD (LED backlight) screen. We then replace the glossy screen with a matte-finish screen that has the exact same specifications as the original; same resolution, same color depth, same LED backlight...you get the idea. We install a custom black bezel around the edge of the screen that matches the finish of the MacBook Pro and looks great. The bezel has all the required holes in it for the iSight and other items that sit at the top of the MacBook Pro screen housing.Are you just putting an anti-glare screen cover on the screen?
No. Our beta testers on this service have told us they do not like the anti-glare covers since they tend to distort images and make color matching very difficult. We will be replacing your entire LCD panel.
Will you post some photos on your website, already!?
We will be posting some actual before-after photos on our site next week for your review.How long does the service take?
The screen replacement is completed within 24-hours (M-F) of receipt to us. What about my warranty? We provide a 1-year warranty on your new screen. Our technicians have performed tens of thousands of repairs on in-warranty laptops since 1994 and we have never had a warranty declined by the manufacturer due to our service. Of course, the manufacturer will not cover any parts we install on your laptop, we take care of that for you. In the unlikely event that you have a problem getting warranty service on your laptop after we perform any repair or upgrade, simply give us a call so we can provide you with assistance. We are here to help.
What other products will you be offering this service on?
We've had a tremendous response to this new service. Watch for new products being added during the coming weeks. To get an alert about new service offerings, sign up for our Specials newsletter. We have one more day of the show, which ends at 4PM on Friday. I'll then be driving the Time Machine out of the Moscone Center and taking a couple of days to recuperate from being on our feet talking non-stop for four days. It's been a great show and we hope that MacWorld Expo continues to be such a great resource for Mac users everywhere.Thanks for your support!Shannon JeanLabels: LCD, macbook pro, macworld expo, Matte, Things I Know Are True, upgrade
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